Shipping policy

SHIPPING & DELIVERY POLICY

At STEEL ART CRAFT, we carefully pack every product to ensure it reaches you safely.

ORDER PROCESSING
Orders are generally processed within 2–5 business days after confirmation. Customized or made-to-order products may require additional processing time, which will be communicated to you before dispatch.

SHIPPING TIME
Delivery timelines depend on the destination, product availability, customization requirements, and courier service. Estimated delivery time will be shared at the time of order confirmation.

SHIPPING CHARGES
Shipping charges, if applicable, will be calculated and communicated based on the product, package size, weight, and delivery location.

CUSTOM & MADE-TO-ORDER PRODUCTS
For customized, fabricated, or made-to-order products, delivery timelines may vary depending on the specifications and production requirements.

TRACKING
Once your order has been dispatched, tracking details will be shared with you whenever tracking is available.

DELIVERY DELAYS
STEEL ART CRAFT is not responsible for delays caused by courier services, weather conditions, natural events, strikes, public holidays, incorrect address information, or other circumstances beyond our control.

DAMAGED SHIPMENTS
If your package appears damaged at the time of delivery, please contact us as soon as possible with photographs and relevant order details so that we can assist you.

CONTACT
For any questions regarding shipping and delivery, please contact STEEL ART CRAFT through the contact information provided on our website.